BM
Bonny M

1 reviews | Active since Jul 2019

23 Jul 2019, 12:06

Credit card

I'm so disappointed in this bank, I've logged a case about 3 weeks ago even now I'm still waiting, How long does it take to solve a dispute, i wrote on this platform twice already hoping for a better customer service, or maybe you need to earn a lot of money on order to get help.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2019, 14:40
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF 

Regards, Hello Peter Complaints Team 

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