CF
CHANTEL F

1 reviews | Active since Jul 2014

31 May 2019, 13:54

Credit card

I'm unable to get through ********** as my call gets disconnected and there's no option to leave message or be transferred. I settled my credit card on 15 May 2019 but was still charged interest of R358.05. Previous months interest was between R245.32 - R260.00. My query is interest are higher and I would like to decrease credit limit on card

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2019, 15:00
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** 
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2019, 15:00
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** 
CF
CHANTEL F's update03 Jun 2019, 10:05
Reviewer Update
Still waiting to be contacted or alternatively provide contact number to resolve this matter