1 reviews | Active since Oct 2018
Credit card
FNB refuses to close my credit card which I don't use but they keep on charging me banking fees. I've requested a recording which we as clients get promised when we take up a product but it was never sent to me. I've escalated the matter and sent my complaints via the customer care email but the 48 hours turn around promise was just a lie.
Good Day Ms Onica Moloto
Thank you for bringing this to our attention.
We acknowledge your complaint.
Your complaint has been routed to the relevant department for further investigation and resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Ms Onica Moloto
Thank you for bringing this to our attention.
We acknowledge your complaint.
Your complaint has been routed to the relevant department for further investigation and resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***