1 reviews | Active since Feb 2018
Credit card
I paid FNB credit card that was handed over to their attorneys. Since last week I have been waiting for the settlement letter. Whenever I call Natasha from the attorneys she always make promises. She never responded. To my email or calls. I have to be the one calling her and asking her questions that she cannot answer.
Please I do not need your call I need the settlement letter.
Moloko Ramaphakela ********** 866
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to FNB Credit card and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to FNB Credit card and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***