SR
Sonika R

1 reviews | Active since Mar 2018

14 Mar 2018, 09:19

Credit card

The lady from FNB credit card devision gave me her number where i can contact her on and since then no answer on that number

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2018, 09:36
Official

Good day Sonika,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Credit Card Division for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)