DS
Dewald S
1 reviews | Active since Oct 2014
30 Jul 2015, 11:07
Credit Card
The last 2 months FNB billed me R4000 for my credit card and I did not receive any money back which should be the case. They took the whole instalment and not like previous months where they took the whole instalment and then just divided the interest rate from and then pay the difference back in to my credit account. I don't know why this happened, all I know is that it is not supposed to happen!
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FNB (First National Bank)'s replyOfficial
30 Jul 2015, 11:17Hello 12Dewald12,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731189.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731189.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jul 2015, 11:17
Official
Hello 12Dewald12,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731189.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731189.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)