Credit Bureau Update Please
Can you please update the temporary loan on Credit Bureau. Why is it so difficult to update when one has paid up and becomes so easy to list it on credit profile. Can you please update this on Credit Bureau just like you do when i took the loan, I tried to call your agent and they can't even answer my questions.
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Replies (2)
FNB (First National Bank)'s replyOfficial
10 Dec 2018, 15:41Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologize for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologize for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply10 Dec 2018, 15:41
Official
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologize for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologize for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
's updateReviewer Update
15 Jan 2019, 11:54Good day, it is already a month now and this has not been fixed. It is even worse now i just requested my credit report and i see i have two FNB Temp Loan on my name displayed. Which shows that i took them on the same day. Account Number: 00TLN ********** 4917 Date Opened: 2018/10/23
Account Number: TLN ********** 4917 Date Opened: 2018/10/23
To me this looks like same loan but appearing twice on my credit record. Can you please fix this as soon as possible ..
's update15 Jan 2019, 11:54
Reviewer Update
Good day, it is already a month now and this has not been fixed. It is even worse now i just requested my credit report and i see i have two FNB Temp Loan on my name displayed. Which shows that i took them on the same day. Account Number: 00TLN ********** 4917 Date Opened: 2018/10/23
Account Number: TLN ********** 4917 Date Opened: 2018/10/23
To me this looks like same loan but appearing twice on my credit record. Can you please fix this as soon as possible ..