CREDIT BUREAU NOT UPDATED

On 02 February I sent through an email asking you to update my credit profile. To date there are 3 loans which has been paid in full still reflecting on my profile which totals to R16385. This seriously affects my credit profile. You are quick to update bureau when a payment is missed, but 2 months later after enquiring about debts that has has been made off more than 3 months and you cannot update the bureau. Please sort this out today.