Credit bearu not updated
Asked Fnb to update credit beauro with credit card info as card paid in full yet info of 7 Dec 2018 still reflects. Also homeloan settled in 2016 shows on credit beauro. Now applying for a pension loan via FNB they dont adjust their own mistakes
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FNB (First National Bank)'s replyOfficial
13 Feb 2019, 10:23Good day Carina
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, formal complaint and the reference numbers are as follows:
FNB Credit Card reference number ***NF
Home Finance reference number ***
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, formal complaint and the reference numbers are as follows:
FNB Credit Card reference number ***NF
Home Finance reference number ***
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply13 Feb 2019, 10:23
Official
Good day Carina
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, formal complaint and the reference numbers are as follows:
FNB Credit Card reference number ***NF
Home Finance reference number ***
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, formal complaint and the reference numbers are as follows:
FNB Credit Card reference number ***NF
Home Finance reference number ***
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)