1 reviews | Active since Apr 2016
Credit and CHK Card *****
In the last 2 weeks I order new replacement Credit and CHK cards. Credit card was supposed to be delivered in PTA at my work address on the Mon afternoon (4 Apr), I unexpectedly had my baby on the Saturday (2 Apr) - was due 16 Apr, so weren't at work on the Mon. Asked them to change the delivery date to 6 April at my home address. The card was then delivered somewhere in JHB, they changed my incontact details and activated the card. In a matter of an hour they emptied all available funds at Dion Wired in Woodhill as well as Samsung in JHB, and withdrew money as well!! Opened up a ***** case and they were supposed to send the 2nd card to FNB branch in PTA. Spoke to CCD couriers 4 times this week to do it. Yesterday I received a confirmation message saying it will be delivered in Krugersdorp. Another hour on the phone with FNB to stop the card and send a new one to FNB Branch in PTA. 30 minutes after that someone from FNB ***** phoned me, my incontact details of my CHK card was changed and activated it. How on earth is this possible. What **** security and inside jobs are going on here. No feedback on my ***** case on Credit card as yet!! No card received yet. This is a joke!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 906033.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 906033.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
