DB
Deidre B
1 reviews | Active since Dec 2015
08 Dec 2015, 15:50
Credit account Denied
I had an outstanding charge that had put my name temporarily black listed. The payment was made in September 2015 already and wasn't cleared until now. FNB says I now must wait 6 months to re-apply ?! My name is cleared, bills are payed long time ago! I thinks it's ridiculous to still hold me liable even though I've paid my dues!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Dec 2015, 13:16Hello DBeebz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830843.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830843.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Dec 2015, 13:16
Official
Hello DBeebz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830843.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830843.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)