JH
JB H

1 reviews | Active since May 2015

21 Apr 2016, 15:46

crazy interest on loan.

So Im paying roughly R1400 a month of from a loan i made last year and my outstanding balance is still the same. FNB hits me a month with roughly 800 interest on top of my debit order of R1400 and the money gets deducted from a debit order. They also ****ed up the deduction dates the first 3 months after I specifically said to them not to deduct it on the end of the month. I feel I am being ****** and Im sure the interest Im paying is ilegal because I am not at fault for the interest and secondly the interest amount is too high.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Apr 2016, 15:48
Official
Hello jbhattingh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 909444.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)