PS
Pholosho S

1 reviews | Active since Jun 2015

22 Nov 2016, 16:49

Crazy FNB

<p>I have a smart device with FNB and would like to pay it off. I just have to pay R325 or R350. However their settlement fee for the device is R1300 or more. How ridiculous is that.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2016, 08:17
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)