1 reviews | Active since Apr 2014
Crazy bank charges.. and things they dont tell you, you pay for when upgrading....
who would think,changing your type of account would end up costing you more money.. as per below breakdown, once you upgrade your account to the premiere account, you get charged for anything you do in your account, as per below breakdown... Cash@tills purchases R1.60 • Free local purchases • FNB ATM withdrawals R1.90 per R100 withdrawn • Linked account transfers R4.20 • Payments R8.20 • Debit orders (R4.20 internal and R18.50 external) • Airtime R2.50 • Ewallet transactions R10.95 and furhter to that, if I opt for the Unlimited pricing option of R199 a month, how kind of you. clearly, it is where you, as FNB can make money right? Mr Craig Lang, please as per my email communication, change my account back to what it was, and I demand that you go back on my account and refund every cent that FNB has generously helped themselves to. You can even have the new, cheap plastic card back.......
Good Day Jolene
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Jolene
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
