1 reviews | Active since Jan 2017
****PY SERVICES
1 star is more eating than I can to give FNB. 7 MONTHS ago with a back injury I went and sat in a branch to lay a ***** case. I sat fir an hour before I was seen. The consultant did things his way which resulted in me having to go back in another 4 times to fix stuff ups from FNB!! Its been 7 FLIPPING MONTHS and still NO JOY!! WHY?? I asked nicely for feedback, ive emailed my consultant and I've emailed customer complaints and guess what...NOTHING!! Well I'm done with it..NO IM CREATING A SCENE UNTIL SOMEONE HELPS ME!!!
Good day Nina,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Nina,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)