BM
BLESSING M

1 reviews | Active since Aug 2013

25 Dec 2015, 16:55

**** turn around time

I was at an FNB ATM to make a deposit but after the deposit I received a receipt informing me that my deposit wasn't successful but my money was gone then I called the *****/****** cars number and I was told about the process turn around time which is 3/5 working days and that one thing I won't tolerate especially since it's their fault. <br> I want my problem sorted out immediately otherwise I'll take things further. I don't have time for **** especially if it involves my money.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Dec 2015, 09:06
Official
Hello BLESSES,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 837819.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)