**** SERVICE - THE LAST STRAW

I have been treated badly by this institution on multiple occasions and always told myself that maybe its once off. Today however I was mistreated at a branch for a very simple procedure of requesting my card be transferred, and was instead met with a bad attitude. The manager then responds with just as bad an attitude and tells me I am lying when I alerted her to the fact that one of her employees is making my life difficult for no additional reasons. I had all the information there and was treated like a second class citizen. Please tell me now if you guys want me to leave and take my business elsewhere because I do not enjoy being treated like trash, and then being told I have no basis to my claim, even telling me there is a \witness\" and that I am causing ****. Done with this bank. You can expect my account closure within the coming weeks once I have my affairs in order."