**** Service

Today I check my bank statement I am getting charged R400 for service fees and other two service fees. What nonsense is this when I called and wasted R30 airtime I was told I must be transferred after waiting for so long in queue and choosing option 3 cause it said premier. I’m so damn furious with Fnb. I received a new card and it’s the tap system which I don’t bladdy want cause it’s so dangerous there are videos floating around on how to tap someon card to pay for your own goods. What is so safe about this damn cards, then I order a card for my son and daughter over the phone this idiot uses my second name and my sons Surname and created a surname of her own. Then I was forced to go for the bank and rectify it what is the damn point of the service on the phone. I’ve been trying to get through to consultant to explain how the petro card works but the person I spoke to yesterday just spoke a lot of bull**** and today I get texts saying they tried calling me so this afternoon I wasted my airtime on that bought another R30 now to complain about my service fee what the F I want to be reimbursed for my airtime and I want bladdy answers. I can’t believe I’ve forced half my family to change over to FNB