MA
Marinka A

1 reviews | Active since Jul 2015

04 Jun 2018, 14:51

**** SERVICE

i AM VERY DISSAPOINTED GOT A NEW CARD WITH THE WRONG TITLE TODAY AND I BEEN STUNTED AROUND FROM 9AM ON THE PHONE , NO ONE KNOWS A ZANDILE MOLOFE AND I KEEP GETING TRANSFERRED AND PUT ON HOLD IT 14:49 AND I AM STILL HOLDING ON , IS THIS HOW YOU GUYS DO BUSINESS ?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2018, 15:23
Official

Good Day Marinka ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant business unit to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***