1 reviews | Active since Jan 2018
**** Service
It's been 7days since I got a mail from FNB ***** Department that they would contact me within 48 hours... 7 days later still no form of communication. It's exactly a month after I tried reversing my money.
What must I do to get proper assistance and better service? It's like FNB isn't valuing there clients.
Should I get my lawyer involved because I'm not getting any proper assistance, a month I've been contacting FNB FUN then they put me through from one person to another and giving my millions of different numbers to call and yet no one can assist.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***