TB
Thelma B
1 reviews | Active since Nov 2015
16 Nov 2015, 12:35
**** Bank service
I am a pvt banking client with fnb and to start with i have a banker Nokuthula that is never available to attend to me .2ndly i have had a case to do with reserved funds pending for almost 3weeks. 3rdly ********** activities have taken place on my account of almost R35 000 but noone can assist. Your service is utter ******* considering the amount u debit every month on supposed bank charges. Fnb is hopeless. I have called every call center to no avail
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FNB (First National Bank)'s replyOfficial
16 Nov 2015, 13:40Hello thelz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 812866.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 812866.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Nov 2015, 13:40
Official
Hello thelz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 812866.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 812866.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)