Covid19 relief

Wow Fnb I app**** for Covid19 relief fund last month and I received an sms that funds will be transferred into my account for debit orders that went through, now this month am calling Fnb to enquire when the amount will be transferred into my account The agent tells me no only Fnb debits will be paid Than she hangs up on me when I asked her to explain because this is not what was explained to me when I app**** for this relief

So rude Disgusting service