HS
Hein S
1 reviews | Active since Nov 2012
24 Apr 2020, 08:27
COVID ****
I app**** for the covid loan and the loan was granted, this morning when checking on my bank I noticed that my personal loan ran off against my normal account and not the covid loan account, the call center is giving me the run around stating that it is because the covid load was approved after the debit was loaded. How is it my fault that it took FNB long to process the application.
The agent refused to put me through to a manager / supervisor.
I want this reversed back into my account and taken off of the covid loan as it should be.
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Replies (3)HS
Hein S's updateReviewer Update
24 Apr 2020, 09:56Sorry, but a reply of wait 48 hrs does not do it for me, have a manager call me who can sort this out today still.
or i will take this matter to the Ombudsman for Banking Services.
or i will take this matter to the Ombudsman for Banking Services.
HS
Hein S's update24 Apr 2020, 09:56
Reviewer Update
Sorry, but a reply of wait 48 hrs does not do it for me, have a manager call me who can sort this out today still.
or i will take this matter to the Ombudsman for Banking Services.
or i will take this matter to the Ombudsman for Banking Services.
HS
Hein S's updateReviewer Update
24 Apr 2020, 11:35Call center refuses to put me through to a manager, I want this sorted TODAY!!!!!!!
HS
Hein S's update24 Apr 2020, 11:35
Reviewer Update
Call center refuses to put me through to a manager, I want this sorted TODAY!!!!!!!
HS
Hein S's updateReviewer Update
24 Apr 2020, 13:26still no feedback????
HS
Hein S's update24 Apr 2020, 13:26
Reviewer Update
still no feedback????