Covid relief help a joke

I have never been so disappointed as I currently am with FNB. In May I app**** for Covid relief I have spent more time in the phone trying to get them to pay things than if they just gave me the funds and I paid my stuff myself. My loan was approved on 25 May. End of May none of my stuff was paid, June payments were made to my 4 accounts, July no payments made.

The transaction history online is no help at all. I have had to reversed debit orders which has cost me money. I am now getting calls daily because some of my stuff is two months in arrears.

You go into a branch and they cant help you, you try all FNb that's even more of a joke, and you permanently told to email but no one answers you.

FNB I need this sorted out now my credit history is going to be affected.