COVID mess

This is the fourth hello Peter review regarding the exact same issue.

COVID relief extension failed to pay my personal loan on 25 July. It has been arrears since. Since then I have messaged about 40 times, logged 10 complaints and called another 10 times. I have received every kind of failed promise.

The matter is now with an adjudicator after filling a complaint with the ombudsman.

I do not understand this level of deception and *********** behavior. FNB have **** and acted falsely.