Covid-19 Relief Plan, Important Notice to Media!!!

FNB is taking it’s clients for a ride!!!! Contacted our private banker already on 30 March about FNB’s offer, got a mail back on the 31st we must apply on the App… did so… go approved… on the 9th we started receiving calls from FNB about our loan that is not paid??? Again we contacted our private banker, we were informed the Covid team will contact us and that there is a delay… On the 21st we send another email to our private banker as we receive calls, sms now for our credit card as well??? We have already accepted all messages regarding the Covid loan at this time, but no other correspondence no documentation, nothing!! Now or Private Banker Janice informs us that we must pay the credit card and other loans??? The covid loan will only cover from May month after we made a payment???? Is this how you treat your Private Banking clients??? Who’s account was in good standing order before you messed it up! We will wait till after the lockdown so that we can find a bank that cares about their clients!!!!