DD
Denzil D
1 reviews | Active since Jan 2020
30 Jul 2020, 13:30
Covid - 19 Relief fund
I have a Covid-19 account, and it was extended successfully, however, all my FNB debit orders were still deducted from my cheque account, I spoke to numerous people for assistance to fix my debit orders, so far, only one has been sorted, the rest are still not. I dealt with Abigail Mokgadi Mode, who delivered great service, but that was 2 days ago, and I would like my debit orders resolved please, as I received no other response.
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Replies (2)DD
Denzil D's updateReviewer Update
30 Jul 2020, 15:29Please, I need this resolved within 24 hours, as I need my funds in order to pay my accounts
DD
Denzil D's update30 Jul 2020, 15:29
Reviewer Update
Please, I need this resolved within 24 hours, as I need my funds in order to pay my accounts
DD
Denzil D's updateReviewer Update
01 Aug 2020, 11:53Good day, the Covid-19 team has left my accounts in further shambles, they are not honouring the contract, instead of Paying my one Wesbank account which was unpaid, refunding the Wesbank account and refunding my Direct Axis account, they have gone and reversed payment out of my FNB Personal loan account, which was already done last week. What is going on, why do they not call me personally and we can resolve this together. I will present my case now to the Ombudsman.
DD
Denzil D's update01 Aug 2020, 11:53
Reviewer Update
Good day, the Covid-19 team has left my accounts in further shambles, they are not honouring the contract, instead of Paying my one Wesbank account which was unpaid, refunding the Wesbank account and refunding my Direct Axis account, they have gone and reversed payment out of my FNB Personal loan account, which was already done last week. What is going on, why do they not call me personally and we can resolve this together. I will present my case now to the Ombudsman.