COVID 19 RELIEF FROM FNB NON EXISTING!!!

What a dissappointment! I have app**** for the Covid 19 Relief fund on my bond on the 24th of April and have heard nothing from them yet. I have tried phoning all the numbers available but nobody can help you. The line that is dedicated to Covid 19 Relief applications, just puts you on hold. Two weeks ago I was told to email them and was given three different email addresses. Still no reply! I have left a message for them to call me back. NOTHING. In the meantime my debit order went off and took the little I have received as a salary which left me with no money for almost a month now. Bear in mind that I am a single parent and has to provide for my child which I can't do because "FNB YOU CLEARLY CANNOT HELP YOUR CLIENTS"!! It has been almost 4 weeks now. With ABSA I was sent an sms to which I only had to reply yes on my vehicle installment and 24 hrs later I have received an sms to say that I was approved for relief on my vehicle installment. I will definately change my banking profile to any other bank than FNB!