COVID 19 FNB loan only a **** so that FNB gets their money

Absolutely useless. You enter into a contract with them to pay themselves with a Covid 19 loan, then they pay themselves on time, but direct axis (which is underwritten by them), they do not pay AS STIPULATED IN THE CONTRACT THAT THEY WOULD. When you eventualy get helped on the FNB chat, they cant assist, say to make it Direct Axis's problem! Furthermore also did they do me a huge favour to log a query, more than 2 months ago. Still waiting for that. And also the agent at some stage swore high and low that the debit order for direct axis "attempt" showing on my account is purely for admin trail and "will not return". Funny, it was a legit attempt and i am paying R110 for the return of it. I am going to report the matte to the ombudsman now as FNB is in breach of contract they entered into with me and now I am being penalized monthly, financialy and on my credit record because they can't do their job. Stay away.