1 reviews | Active since Nov 2016
courier no working.
Guy you are using Takealot delivery to deliver my credit card, which will expire in the next 3 weeks. It's christmas en new years quite soon, so I won't have the privilege of using it. For the past 4 weeks they tried to call me, ironically at a time when I was either on another call or couldn't take the call for whatever reason. They don't phone back in an hour or so, but take a WHOLE WEEK to phone back. And then I can't take the call again.
I called back the number on the SMS THREE TIMES, first being told "the system is offline we'll leave a message. The 2nd time I waited 45 minutes and hung up. The third time I hung up after 32 minutes (yes I checked every time) as I don't have enough time, or airtime to wait for your people to decide to to their work.
I will rather collect the card at my closest branch. Please arrange for that.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
