EM
Etienne M
1 reviews | Active since Oct 2015
27 Oct 2015, 18:21
Courier Fee for a device
I bought a device from Feb Hyde park on the 22nd October 2015. And suddenly I am being charged courier fee for a device I have personally collected. Can someone explain what is happening?
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Oct 2015, 08:06Hello Tiyani28,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 799021.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 799021.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 Oct 2015, 08:06
Official
Hello Tiyani28,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 799021.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 799021.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)