1 reviews | Active since Jul 2011
Couple of issues
<p>1. Partner struggling since the 25th of April to update beneficiaries on life policy. Emails ignored, call centre does not answer.</p> <p>2. My share account has disappeared, as well as the funds in it, also reported the 25th of April.</p> <p>3. No follow up from FNB Law on Call over claim</p>
Good day Mr. dutyfree
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. dutyfree
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***