GS
Gugulethu S

1 reviews | Active since Mar 2009

07 Mar 2024, 09:26

Counterproductive behaviour of FNB Connect

FNB Connect is a ****, you're unable to get a settlement letter from the banking portal and after emailing their customer service you get a written amount. Why are you unable to track the length of the contract, when it started, and when it will end, why are you unable to pay extra to reduce the debt? Lastly why, after asking, am I not provided a settlement letter?

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Replies (1)
GS
Gugulethu S's update07 Mar 2024, 10:07
Reviewer Update
I just want a settlement letter, and information on the length of the contract, and the additional interest I am being charged. Miss me with your 5 day long "urgent" investigation. Just give me the info I NEED to close the account. It's as if you don't want to surrender the info and leave me indebted. Such reckless behaviour.