1 reviews | Active since Apr 2016
Couldn't reach anyone in FNB
App**** credit card online on 6 April 2016, no one called, complained on FNB website, received an e-mail says they need my payslip, sent them on 20 April, still no reply, if FNB couldn't give me a credit card (I need to know why) just need to let me know so I can switch my bank to other bank who can give me credit card. They just ignore me and I'm not happy with this. (***)
Please accept our sincerest apology for the delay with your request. We have experienced some technical difficulties during the migration of the new site.
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
Thank you for allowing us the opportunity to ***ist you with your request.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Please accept our sincerest apology for the delay with your request. We have experienced some technical difficulties during the migration of the new site.
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
Thank you for allowing us the opportunity to ***ist you with your request.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)