SC
Stephen C
1 reviews | Active since Jan 2011
01 Dec 2015, 14:48
Couldn't be bothered with my complaint
I put a complaint in about my account being changed, name and address. Seems FNB just don't care as I have had not response to my complaint except a call to say some one will call me. Sad that the small client doesn't count any more. SAD SAD SAD.
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Replies (1)
FNB (First National Bank)'s replyOfficial
01 Dec 2015, 15:02Hello coblersa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824889.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824889.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Dec 2015, 15:02
Official
Hello coblersa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824889.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824889.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)