kM
kagiso M
1 reviews | Active since Oct 2019
14 Oct 2019, 15:09
COULD THIS BE ***** OR A ****
I AM NOT SURE HOW FNB,BANKMED AND DISCOVERY RELATE, BUT I AM SUPPRISED TO SEE MY CHILDREN BEING REMOVED FROM MY MEDICAL AID( DISCOVERY HEALTH) WITHOUT MY CONSENT. AND BEING MOVED TO WHAT IS CALLED BANKMED UNDER AN EMPLOYER AT FNB. I WOULD JUST LIKE TO KNOW IF THIS IS ***** OR WHAT HAS HAPPENED HERE.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
14 Oct 2019, 16:17Good day Kagiso Megalane,
Thank you for taking my call earlier.
As per our telephonic conversation this matter had to be addressed with Discovery Medical Aid as they will have to advise you regarding the migration of your kids to a different scheme.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
As per our telephonic conversation this matter had to be addressed with Discovery Medical Aid as they will have to advise you regarding the migration of your kids to a different scheme.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply14 Oct 2019, 16:17
Official
Good day Kagiso Megalane,
Thank you for taking my call earlier.
As per our telephonic conversation this matter had to be addressed with Discovery Medical Aid as they will have to advise you regarding the migration of your kids to a different scheme.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
As per our telephonic conversation this matter had to be addressed with Discovery Medical Aid as they will have to advise you regarding the migration of your kids to a different scheme.
Regards,
Hello Peter Complaints Team
***
kM
kagiso M's updateReviewer Update
14 Oct 2019, 16:34THANK YOU SO MUCH YOUR CALL WAS OF GREAT ASSISTANCE AS I WAS ABLE TO LOG A QUERY WITH DISCOVERY AND I CAN CONFIRM THAT INDEED THIS MATTER MUST BE TAKEN UP WITH THEM.
kM
kagiso M's update14 Oct 2019, 16:34
Reviewer Update
THANK YOU SO MUCH YOUR CALL WAS OF GREAT ASSISTANCE AS I WAS ABLE TO LOG A QUERY WITH DISCOVERY AND I CAN CONFIRM THAT INDEED THIS MATTER MUST BE TAKEN UP WITH THEM.