JA
JOSECA A
1 reviews | Active since Mar 2013
06 May 2015, 07:15
Could not use cheque and credit cards
I tried to use my cheque card and credit card on FNB ATMs in King Shaka Intl. Airport in Durban and I got an error notification. It says I have to contact the nearest bank. Then I received SMS stating the same and the error code D055. I was able to use the credit card an hour before I got the error. I will need access to my accounts via ATMs abroad and now I could not even buy food at the airport. It gives the same notification for online banking. I am now currently in Dubai without access to my account.
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FNB (First National Bank)'s replyOfficial
06 May 2015, 08:22Hello alincasj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678306.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678306.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 May 2015, 08:22
Official
Hello alincasj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678306.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678306.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)