**** costumer service

Got a credit card a week ago and I made one transaction with it and suddenly my card stopped working and when I called them they told me they will call me back but they never did and then I went into the branch today I was told they cannot help me and it will take up to 5-7 working days for them to reactivate my card and they refuse to give me back my banking fees because I had to transfer all my money back to my cheque account and that cost me alot of banking fees and they refuse to give it back to me or give me a new card because mine is not working.

They never even called me that my card is available for pickup I had to go to the branch and take a risk to see if it was there or not and it was laying there for almost 3 days but they never called me