NC
Nay C

1 reviews | Active since Mar 2009

26 Mar 2023, 10:49

Costly Private Suite - Zero benefits

Please could you detail what the R420 monthly fee is for. There are actually no benefits. The secure chat is just a call queue that keeps getting rerouted. I just paid R250 for a Slow Lounge pass. I have to spend to earn ebucks with partners. So exactly what is the expensive monthly charges for???? Seriously considering changing banks after I moving my home loan to someone that listens to their clients.

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Replies (1)
NC
Nay C's update31 Mar 2023, 08:35
Reviewer Update
I did not receive a call from the Private Banker. I had to call yesterday to request to change to Premier and got a call today from Monique Stadler. Please listen to the call recording!!!!