*******ion at FNB pricing
I get a message from fnb on the morning of the 15th of November that my account is overdrawn with 242. I make the payment, when I check this morning. I see they have charged me 440 and moved my balance to 440. O top of that these overcharges comes after one if their manages assured me that he has removed the dishonour charge on my account. This bank has lost it really. I'm still sitting with unresolved issues with them which include debit orders which are yet to be reversed. They have completely lost it. This for me is an all time low.
Hello Timothy-nkululeko-sibanda,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Timothy-nkululeko-sibanda,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)