DR
Danila R

1 reviews | Active since Mar 2009

07 Mar 2015, 11:28

******* *******

I needed to stop a debit order. I could not stop it via my internet banking. The lady at the fnb branch tried to help me and could also not get it right on my internet banking. So she had to do it through their system in branch. And charged met R43 rand per stop order... are you crazy those two debit orders stopped fees are more than my monthly bank fees!!!!how can you do this?? No fault on my side. You will reverse those bank charges!!! Or i will be moving to the bank who is obviously the better choice <div><br></div><div><em>(Supplier name changed from Fnb Insurance Brokers to First National Bank by Hellopeter.com)</em></div>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2015, 09:05
Official
Hello nilla,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 641452.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)