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0 Rating should be given to FNB Fiduciary. Families should not even consider requesting them to assist with deceased Estates. They loose documents including signed Wills and just deny it. They do not keep record of documents lodged with their Securities department. Monies in the Estate is transferred to FNB Fiduciary’s Bank Account instead of opening Estate Late Accounts as is required in terms of the Act, resulting in them earning interest on deceased's funds. They instruct agents to do their work and pay from Estates' funds. Questions are not answered. Endless and unnecessary delays by rude and *********** staff to charge further interest on income. No accountability. Deceased Estates are handled by their Investment Dept. Their CEO Vijay Morarjee does not respond to complaints at all and the staff, Yvette Ramsunder, Rehka Chetty, Jasvin Naidoo treat people as imbecils. My late sister's Estate was wound-up without us receiving answers to any of our questions regarding funds that disappeared for months. Refunds that was received. Monies they retained for transfer of the property as well as them holding back monies in the L&D Account. 2 years of threats rudeness, stress, loss and inconvenience.