1 reviews | Active since Feb 2012
CORPORATE XENOPHOBIA
I app**** for the refinancing of a property (fully paid up) for the purposes of raising capital for a personal venture.FNB declined 2 of my applications citing that they are unable to refinance property of a foreign national.They state that their policy does not allow for this option when it comes to Non-residents a valid work permit notwithstanding,<br> <br> I have been an FNB client for 12 years , I am a Medical Doctor by profession and have a work permit valid for the next 3 years.<br> <br> I expressed my dissatisfaction over the lack of individualizing applications and merely subjecting me it a blanket policy.I offered a suggestion to ask FNB to consider refinancing only 50% of the value of the property,repayable over the duration of my work permit but this received a flat No.<br> <br> Furthermore I incessantly get phone calls asking if I would like a credit card, slow lounge access etc, all of which are non-essential but whenever I approach FNB for a service I actually need , they turn me down. <br> <br> If I am legally stationed in the country, with a permanent work contract , in good financial standing,why shouldn't I have fair access to credit facilities especially for immovable assets!?
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 664524.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 664524.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
I finally moved my premium business from FNB..
I finally moved my premium business from FNB..
