Corporate *******
<p>Ireally liked Fnb but now I regret not changing banks sooner because today there is R427 missing from my account and this was the most taken from me without my knowledge. I feel so annoyed because every month I have resolve this issue amongst others like verification of my account,going back and forth for a card that seems to never come,sitting in a branch that has 2 tillers at lunchlunchtime, i mean if the service was any worse I won't be surprised . I'm looking for another bank but i can't until my money is returned to my account immediately and now I have to wait for them to call within two working days</p>
Good day Ms. lindokuhle-nkosi
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. lindokuhle-nkosi
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***