LH
Lindy H

1 reviews | Active since Aug 2018

27 Aug 2018, 13:49

ConXis 1

I have contacted FNB regarding my phone that does not want to charge. I asked them where can I send my phone to be fix!? *Response that I got: No Mam, there is no company in South Africa that can service the FNB ConeXis phone, I don't know why we made a phone that we cannot fix either! This is a load of **** because now I have to pay for a contract that I can never use again! So Disappointed in FNB :X

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2018, 14:22
Official

Good Day Lindy Hamman,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***