ZB
Zamantungwa B
1 reviews | Active since Aug 2015
26 Aug 2015, 10:53
Control measures&misleading messages 2 be reviewed
On 25 Aug 2015 at 4h46 pm , I sent R1500.00 through e Wallet to the incorrect cell no .I typed 1 digit incorrectly . I realised this error immediately after sending the money .I could not reverse the e wallet payment immediately after realising this because of the message from the system which says \ No reversals for incorrect transactions""
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FNB (First National Bank)'s replyOfficial
31 Aug 2015, 08:30Hello borgin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 750528.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 750528.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Aug 2015, 08:30
Official
Hello borgin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 750528.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 750528.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)