BD
Bel D

1 reviews | Active since Oct 2011

22 Oct 2018, 09:22

Continuous spam sms

I've requested from my pvt banker in writing via 2 emails to please put a stop to the repeated daily sms, now received 5 times about the same transaction I made a month ago and this morning I received the exact same sms, it is beyond annoying. Please make the spam sms stop!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Oct 2018, 09:40
Official

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is ***NF.

Kind Regards

Complaints Resolution

Tracey Sonickson

Email: ***

Tel Number: *** (Option One)

BD
Bel D's update31 Oct 2018, 10:13
Reviewer Update
This has still not been resolved