1 reviews | Active since Oct 2012
Continuous service failure destroyed 18 years relationship !!!!!!!!!
Wasted a full day (Day of my birth) at the consulate of India because FNB digital banking was down and I could not access my account to generate my statements for my business trip. My 1 hour trip became 6 hours and I have to go back tomorrow again. (That is if they are competent enough to have there services resorted by then) .
FNB you have NO idea how you f#ck with peoples lives . I have been loyal to you for 18 years. I get no value for money for being a Private client ! Today was not the first or last time your service failed your people , but it was the last for me.
Good Day Shaun ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Shaun ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***