Continuous FNB Grief
So I was putting some petrol in this morning, and all my money I redeposited onto my card. Lo and behold my card is "declined". Multiple times on multiple terminals, and even the Absa ATM would not accept my card, so the call centre reckons that my card was cancelled THIS MORNING AT THE SAME BRANCH WITHOUT MY APPROVAL, the same person who issued it magically cancelled it without any reason!!!!
I have had it with this bank, I'm drawing out all my cash and closing my account!
Never using FNB again! Go shove it!
Hello Anthony-butt ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Anthony-butt ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***