Continuous Dishonesty and Incompetence

<p>I have a building loan with FNB. It has on average taken them about a month to process each progress draw (unless the complaints department intervenes). I have been trying to get my final draw processed for 2 weeks now and I still have no idea what the status is or if the paperwork is even in order. I have repeatedly been told when following up that the request for evaluation has been submitted and when I followed up this morning again, since according to my previous conversations the evaluation was requested a week ago, nothing has been done! Apparently it is FNB's policy to just blatantly lie to their clients when they don't feel like working. This is not the first time I have posted this exact problem with FNB on hellopeter. Were this not my final draw it would be less effort to just move my loan to another bank! It has been such a horrible, painful experience having to deal with such dishonest and *********** people, I would rather be homeless than ever have to deal with FNB's Home Loan Department again. </p>